Privacy Policy
Introduction
Welcome to Gardeners South Woodford. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
Information We Collect
Personal Information
When you use our services, we may collect personal information, including:
- Name
- Contact information, such as email address and phone number
- Address details for service delivery
- Payment information
Non-Personal Information
We also collect non-personal information that does not identify you personally, such as:
- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of access
How We Use Your Information
Your information is used to provide and improve our services, including:
- Processing your orders and managing your account
- Personalizing your experience
- Communicating with you about updates and promotions
- Enhancing our website and services
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business:
- Payment processors
- Delivery services
- IT service providers
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and access is restricted to authorized personnel only.
Your Rights
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving promotional communications at any time.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website and improve our services accordingly.
- Session Cookies: These are temporary cookies that remain in your browser until you leave our website.
- Persistent Cookies: These cookies stay in your browser for a set period or until you delete them.
- Third-Party Cookies: We may allow third-party service providers to place cookies on your device.
You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to such transfers, ensuring compliance with applicable data protection laws.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Automated Decision-Making
We may use automated processes to analyze your data for various purposes, such as improving our services and tailoring your experience. These processes do not significantly affect your rights or freedoms.
Children's Privacy
Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children.
Governing Law
This Privacy Policy is governed by the laws of the United Kingdom. By using our services, you consent to the practices described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
Consent
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.